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A wide
range of configurations and hardware are supported by Datura Technologies.
Operating Systems supported include Microsoft DOS, all versions
of Microsoft Windows, SCO Unix, Redhat Linux, Slackware Linux, Novell
Netware and others not listed here.
Technical
Support can be performed on-site or remotely at the client's request.
The use of remote control software means that the client can repair
his problem quickly without the need for a technician's visit and
will allow the client to save on billing. Remote support can be
provided for a single machine or entire networks.
Datura
Technologies's web page provides an additional choice for the client.
The Tech Support Discussion page allows for posting of technical
issues and queries to be replied to by tech support personnel. This
service is provided free of charge to all clients.
To
initiate a technical support request please use the 'support request'
form available from the 'Support' menu on the head of the page.
A technician will contact you promptly.
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